
Contact Us
New Moon Pads
2280 Strathcona Crescent
Comox, British Columbia
V9M 1K7 Canada

About Us
Yes, we're Canadian, eh?
No, we don't live in igloos. And contrary to what Stephen Colbert says, we're not moose-munching iceholes; most of us are actually pretty nice. And we're famous for some pretty sweet stuff—maple syrup and the two Ryans, Reynolds and Gosling. :D
Hi, I'm Renee, owner of New Moon Pads, happily married to my wonderful husband, mom to three great (now adult) boys, gramma to two amazing grandkids, and furmama to one goofy dog. As the matriarch of a family-run business, it's amazing to be able to work from home doing something I love, with the love and support of my family around me (and yes, that includes the goofy dog, as he helps keep me calm and sane in this increasingly crazy world we live in).

Owner/Designer/Cloth Pad Artisan
The Workshop
Where the pad magic happens!
Office ~ Manufacturing ~ Shipping

 
Because I work from home on the gorgeous west coast of Canada, I get to spend my workday looking out at the beautiful west coast mountains, featuring a snow-capped glacier, and only a few minutes walk from the Pacific Ocean, where you can sit and watch the seals and sails vie for position in the wild salmon-filled waters.
Why Shop Small Businesses?
Small businesses are the backbone of the economy. Traditionally, small businesses offer customers a personal experience with more unique, one-of-a-kind items, including custom work and a one-on-one experience they don't get from big corporations. Financially, small businesses put money back into the economy, creating a healthier financial impact on the customers they serve. New Moon Pads products are handmade in-house using only new premium-quality fabrics sourced from Canada and the US.
Mission Statement
New Moon Pads is committed to quality products at reasonable prices, environmental responsibility, and the comfort and well-being of women worldwide.
Quality Commitment
Soft and luxuriously comfortable, New Moon Pads are designed and handmade with care and attention to detail, quality, and workmanship in Comox, British Columbia, Canada, using only premium-quality fabrics.
Social Responsibility
New Moon Pads supports empowering period positivity worldwide with dignity, health, and safety for all through access to quality, sustainable menstrual health management and education.
Easy Relaxing Hassle-Free Shopping
It's important that your experience with New Moon Pads is a positive one. I do not use cookies to track you, and you will never be inundated with pop-ups, third party advertising, or "you’ve left something in your cart" emails (I personally find those obnoxious and creepy). I strive to make your shopping experience pure and uninterrupted, though I'm always here to help if you have any questions.
Guarantee And Returns
At New Moon Pads, your satisfaction is a priority. All products are guaranteed for quality and workmanship. If you’re unsure of a particular product, I recommend just purchasing one or two to try initially. If purchasing multiple pads, please launder and use only one or two to ensure fit and satisfaction before laundering all items in your order, as items must be in NUU (new, unused, unwashed) condition to qualify for return. Sale items and custom orders (including Ultra Pads and Personal Incontinence Pads) are nonrefundable. Have a problem? Let me know, and I will be happy to work with you on solving the issue. If you are returning a product, please contact me for a return authorization number (RAN). Returns coming from outside of Canada must be marked as a returned item and the value listed at $0.00.
Return Refund
If an item is returned for a refund or exchange, return shipping costs will be the responsibility of the customer, and a shipping charge will be applied to the replacement order, or the original shipping charge and transaction fees will be deducted from any refund if initial shipping costs were paid by New Moon Pads. If a return is due to our error, we pay the fees. Orders are eligible for replacement or refund within 90 days from the date of purchase.
Privacy Policy
At New Moon Pads, your privacy is important. We do not use cookies to track you, and your private information will never be sold, traded, given out, or used for any purpose other than directly related to New Moon Pads.
Join The Email List
List members receive email notifications of sales, discounts, updates, and member-exclusive specials, and if you change your mind, you can opt out at any time.

"Perfect customer service, great product. Thank you Renee!"
~ Amanda